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Wardour Everything Bundle cover: Clinic Complete, Lab and Collect, 103 editable Word documents and 40 Excel registers and tools

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Wardour Everything bundle

All three packs: Clinic Complete, Lab ISO 15189:2022 and Collect. For integrated clinic, lab and logistics services.

Who it's for

  • Providers running a clinic and an in-house laboratory
  • Diagnostic groups with collection and transport
  • Anyone who wants the whole library

What's in the bundle

Bought separately: £1,285. Bundle price: £995, saving £290.

What you get

  • 103 Word documents: policies, procedures and templates
  • 40 Excel registers and logs with drop-downs and worked examples
  • Start Here folder: user guide, contents index, regulatory mapping matrix, and licence terms and disclaimer
  • 12 months of updates, emailed automatically

Full contents

Taken from the pack's contents index. Codes are shown as supplied, and you can change the prefix to your own.

Clinic CQC pack: Governance and leadership (13)
  • WD-CQC-GOV-001Statement of Purpose
  • WD-CQC-GOV-002Governance and Quality Assurance Framework
  • WD-CQC-GOV-003Document Control and Policy Management Procedure
  • WD-CQC-GOV-004Clinical Audit and Quality Monitoring Policy
  • WD-CQC-GOV-005Risk Management Policy
  • WD-CQC-GOV-006Fit and Proper Persons Policy
  • WD-CQC-GOV-007Duty of Candour Policy
  • WD-CQC-GOV-008Statutory Notifications to CQC Procedure
  • WD-CQC-GOV-009Business Continuity Plan
  • WD-CQC-GOV-010Freedom to Speak Up (Whistleblowing) Policy
  • WD-CQC-GOV-011Equality, Diversity and Human Rights Policy
  • WD-CQC-GOV-012Practising Privileges Policy
  • WD-CQC-GOV-013CQC Registration Readiness Guide and Checklist
Clinic CQC pack: Information governance and records (4)
  • WD-CQC-INF-001Information Governance and Data Protection Policy
  • WD-CQC-INF-002Records Management and Retention Policy
  • WD-CQC-INF-003Subject Access Request Procedure
  • WD-CQC-INF-004Cyber Security and Data Security and Protection Toolkit Policy
Clinic CQC pack: Safety, safeguarding and infection control (19)
  • WD-CQC-SAF-001Safeguarding Adults and Children Policy
  • WD-CQC-SAF-002Prevent Duty Procedure
  • WD-CQC-SAF-003Infection Prevention and Control Policy
  • WD-CQC-SAF-004Cleaning and Environmental Hygiene Procedure
  • WD-CQC-SAF-005Sharps Safety and Blood-Borne Virus Exposure Policy
  • WD-CQC-SAF-006Healthcare Waste Management Policy
  • WD-CQC-SAF-007Medicines Management Policy
  • WD-CQC-SAF-008Medical Emergencies and Resuscitation Procedure
  • WD-CQC-SAF-009Incident Reporting and Learning Policy
  • WD-CQC-SAF-010Health and Safety Policy
  • WD-CQC-SAF-011Fire Safety Policy
  • WD-CQC-SAF-012COSHH Policy
  • WD-CQC-SAF-013Legionella and Water Safety Procedure
  • WD-CQC-SAF-014Medical Devices and Equipment Management Policy
  • WD-CQC-SAF-015Lone Working Policy
  • WD-CQC-SAF-016Violence, Aggression and Zero Tolerance Policy
  • WD-CQC-SAF-017Safe Staffing and Workforce Planning Policy
  • WD-CQC-SAF-018Patient Identification Policy
  • WD-CQC-SAF-019Chaperone Policy
Clinic CQC pack: Clinical practice (4)
  • WD-CQC-CLN-001Consent Policy
  • WD-CQC-CLN-002Mental Capacity Act and Deprivation of Liberty Policy
  • WD-CQC-CLN-003Clinical Effectiveness and Evidence-Based Care Procedure
  • WD-CQC-CLN-004Test Results and Referrals Management Procedure
Clinic CQC pack: Patient experience and involvement (5)
  • WD-CQC-PAT-001Privacy, Dignity and Respect Policy
  • WD-CQC-PAT-002Accessible Information and Communication Policy
  • WD-CQC-PAT-003Complaints Policy and Procedure
  • WD-CQC-PAT-004Patient Feedback and Involvement Procedure
  • WD-CQC-PAT-005Patient Information Guide (Service User Guide) Template
Clinic CQC pack: People and workforce (8)
  • WD-CQC-HR-001Recruitment and Safer Recruitment Policy
  • WD-CQC-HR-002Induction, Training and Mandatory Training Policy
  • WD-CQC-HR-003Supervision, Appraisal and Revalidation Policy
  • WD-CQC-HR-004Disciplinary Policy and Procedure
  • WD-CQC-HR-005Grievance Policy and Procedure
  • WD-CQC-HR-006Sickness Absence Management Policy
  • WD-CQC-HR-007Dignity at Work (Bullying, Harassment and Sexual Harassment) Policy
  • WD-CQC-HR-008Staff Code of Conduct and Professional Boundaries
Clinic CQC pack: Forms, registers and logs (Excel) (17)
  • WD-CQC-FRM-001Risk Register
  • WD-CQC-FRM-002Incident Log
  • WD-CQC-FRM-003Complaints Log
  • WD-CQC-FRM-004Training Matrix
  • WD-CQC-FRM-005Recruitment and Professional Registration Tracker
  • WD-CQC-FRM-006Medicines Fridge Temperature Log
  • WD-CQC-FRM-007Emergency Equipment and Medicines Check
  • WD-CQC-FRM-008Cleaning Schedule
  • WD-CQC-FRM-009Audit Programme
  • WD-CQC-FRM-010Statutory Notifications Log
  • WD-CQC-FRM-011Safety Alerts Log
  • WD-CQC-FRM-012Equipment Register
  • WD-CQC-FRM-013Fire Safety Checks Log
  • WD-CQC-FRM-014Water Safety (Legionella) Log
  • WD-CQC-FRM-015Policy and Document Register
  • WD-CQC-FRM-016COSHH Register
  • WD-CQC-FRM-017Duty of Candour Log
Lab ISO 15189:2022 pack: Quality management system (8)
  • WD-LAB-QMS-001Laboratory Quality Manual
  • WD-LAB-QMS-002Control of Management System Documents
  • WD-LAB-QMS-003Control of Records
  • WD-LAB-QMS-004Nonconformities, Corrective Action and Improvement Procedure
  • WD-LAB-QMS-005Nonconforming Work Procedure
  • WD-LAB-QMS-006Laboratory Complaints Procedure
  • WD-LAB-QMS-007Internal Audit and Evaluation Procedure
  • WD-LAB-QMS-008Management Review Procedure
Lab ISO 15189:2022 pack: Governance, impartiality and risk (6)
  • WD-LAB-GOV-001Impartiality and Confidentiality Policy
  • WD-LAB-GOV-002Patient-Centred Requirements Policy
  • WD-LAB-GOV-003Laboratory Director and Key Roles Responsibilities
  • WD-LAB-GOV-004Laboratory Risk Management Procedure
  • WD-LAB-GOV-005Laboratory Data and Information Management Procedure
  • WD-LAB-GOV-006Laboratory Continuity and Emergency Preparedness Plan
Lab ISO 15189:2022 pack: Resources: people, facilities, equipment, suppliers (7)
  • WD-LAB-RES-001Personnel Competence, Training and Authorisation Procedure
  • WD-LAB-RES-002Facilities and Environmental Conditions Procedure
  • WD-LAB-RES-003Equipment Management Procedure
  • WD-LAB-RES-004Calibration and Metrological Traceability Procedure
  • WD-LAB-RES-005Reagents and Consumables Procedure
  • WD-LAB-RES-006Service Agreements and Referral Laboratories Procedure
  • WD-LAB-RES-007Externally Provided Products and Services Procedure
Lab ISO 15189:2022 pack: Pre-examination (2)
  • WD-LAB-PRE-001Pre-examination Processes: Requests, Sample Collection and Patient Information
  • WD-LAB-PRE-002Sample Transport, Receipt, Acceptance and Rejection Procedure
Lab ISO 15189:2022 pack: Examination and quality control (8)
  • WD-LAB-EXA-001Selection, Verification and Validation of Examination Methods
  • WD-LAB-EXA-002Measurement Uncertainty Procedure
  • WD-LAB-EXA-003Biological Reference Intervals and Clinical Decision Limits Procedure
  • WD-LAB-EXA-004Internal Quality Control Procedure
  • WD-LAB-EXA-005External Quality Assessment and Interlaboratory Comparison Procedure
  • WD-LAB-EXA-006Comparability of Examination Results Procedure
  • WD-LAB-EXA-007Examination Process Controls and Release of Results
  • WD-LAB-EXA-008Examination Procedure (SOP) Template
Lab ISO 15189:2022 pack: Post-examination and reporting (2)
  • WD-LAB-POS-001Reporting of Results and Critical Result Notification Procedure
  • WD-LAB-POS-002Post-examination Sample Storage, Retention and Disposal Procedure
Lab ISO 15189:2022 pack: Point-of-care testing (1)
  • WD-LAB-POC-001Point-of-Care Testing Management Procedure
Lab ISO 15189:2022 pack: Forms, registers and logs (Excel) (16)
  • WD-LAB-FRM-001Examination Repertoire and User Handbook Data
  • WD-LAB-FRM-002Document Master List
  • WD-LAB-FRM-003Nonconformity and CAPA Log
  • WD-LAB-FRM-005Laboratory Risk Register
  • WD-LAB-FRM-006Competence and Authorisation Matrix
  • WD-LAB-FRM-007Equipment Register and Maintenance Record
  • WD-LAB-FRM-008Reagent and Consumable Lot Log
  • WD-LAB-FRM-009Environmental Monitoring Log
  • WD-LAB-FRM-010Approved Supplier Register
  • WD-LAB-FRM-011Method Verification / Validation Record
  • WD-LAB-FRM-012Quality Indicators and Management Review Inputs
  • WD-LAB-FRM-013Measurement Uncertainty Calculator
  • WD-LAB-FRM-015EQA Performance Log
  • WD-LAB-FRM-004Internal Audit Programme and Clause Coverage
  • WD-LAB-FRM-016ISO 15189:2022 Gap Analysis Workbook
  • WD-LAB-FRM-014Internal QC Log and Levey-Jennings Chart
Collect pack: Phlebotomy and sample collection (6)
  • WD-SCT-PHL-001Venepuncture Procedure
  • WD-SCT-PHL-002Capillary (Finger-Prick) Blood Sampling Procedure
  • WD-SCT-PHL-003Patient Identification and Sample Labelling Procedure
  • WD-SCT-PHL-004Consent for Sample Collection Procedure
  • WD-SCT-PHL-005Managing Adverse Events during Sample Collection
  • WD-SCT-PHL-006Sampling Children, Young People and Adults at Risk
Collect pack: Mobile and home-visit services (2)
  • WD-SCT-MOB-001Mobile and Home-Visit Sample Collection Service Procedure
  • WD-SCT-MOB-002Home Testing and Self-Collection Kit Procedure
Collect pack: Sample transport and chain of custody (UN3373) (5)
  • WD-SCT-TRN-001Sample Packaging and Transport (UN3373) Procedure
  • WD-SCT-TRN-002Temperature-Controlled Transport and Cold Chain Procedure
  • WD-SCT-TRN-003Courier Operations and Chain of Custody Procedure
  • WD-SCT-TRN-004Spillage and Transport Incident Procedure
  • WD-SCT-TRN-005Driver, Vehicle and Lone Worker Safety Procedure
Collect pack: Governance and training (3)
  • WD-SCT-GOV-001Phlebotomy and Courier Training and Competency Framework
  • WD-SCT-GOV-002Working with Laboratories: Partner Agreement Checklist
  • WD-SCT-GOV-003Infection Prevention for Community Sample Collection
Collect pack: Forms, registers and logs (Excel) (7)
  • WD-SCT-FRM-001Sample Collection Log
  • WD-SCT-FRM-002Courier Manifest and Chain of Custody
  • WD-SCT-FRM-003Transport Box Temperature Log
  • WD-SCT-FRM-004Phlebotomy Competency Assessment Record
  • WD-SCT-FRM-005Vehicle Daily Check
  • WD-SCT-FRM-006Kit and Consumables Stock and Expiry Log
  • WD-SCT-FRM-007Home Visit Risk Assessment

CQC and regulatory mapping highlights

Number of documents mapped to each CQC key question:

81Safe
30Effective
11Caring
13Responsive
58Well-led

The mapping matrix links documents to 32 of CQC's 34 quality statements and 15 of Regulations 4 to 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Most-covered quality statements

  • Safe systems, pathways and transitions (Safe, 32 documents)
  • Governance, management and sustainability (Well-led, 26 documents)
  • Safe environments (Safe, 16 documents)
  • Delivering evidence-based care and treatment (Effective, 15 documents)
  • Workforce wellbeing and enablement (Caring, 14 documents)
  • Safe and effective staffing (Safe, 12 documents)

Most-covered regulations

  • Reg 12 Safe care and treatment (77 documents)
  • Reg 17 Good governance (56 documents)
  • Reg 15 Premises and equipment (32 documents)
  • Reg 18 Staffing (18 documents)
  • Reg 9 Person-centred care (15 documents)
  • Reg 13 Safeguarding service users from abuse and improper treatment (9 documents)

ISO 15189:2022

Documents reference 33 of the 35 clause headings in the mapping matrix, including clause 4 (impartiality, confidentiality, patients), 5.6 risk management, 7.3 examination processes and Annex A point-of-care testing. Clause numbers and titles only: the standard's text is not included and you need your own copy from ISO or BSI.

The mapping is indicative. It shows where a document supports a requirement, not that you comply with it. Templates must be adapted, checked and approved for your service, and buying them does not guarantee CQC registration, a rating or UKAS accreditation. See the disclaimer.