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Wardour Clinic Complete cover: the full CQC policy library for clinics, 53 editable Word documents and 17 Excel registers

Clinic CQC pack

Wardour Clinic Complete

The full clinic library: everything in Essentials plus workforce, patient experience, extra safety policies and more registers.

Who it's for

  • Registered clinics preparing for CQC assessment
  • Multi-room or multi-site private clinics
  • Providers replacing an out-of-date policy set

What you get

  • 53 Word documents: policies, procedures and templates
  • 17 Excel registers and logs with drop-downs and worked examples
  • Start Here folder: user guide, contents index, regulatory mapping matrix, and licence terms and disclaimer
  • 12 months of updates, emailed automatically

Full contents

Taken from the pack's contents index. Codes are shown as supplied, and you can change the prefix to your own.

Governance and leadership (13)
  • WD-CQC-GOV-001Statement of Purpose
  • WD-CQC-GOV-002Governance and Quality Assurance Framework
  • WD-CQC-GOV-003Document Control and Policy Management Procedure
  • WD-CQC-GOV-004Clinical Audit and Quality Monitoring Policy Complete only
  • WD-CQC-GOV-005Risk Management Policy
  • WD-CQC-GOV-006Fit and Proper Persons Policy
  • WD-CQC-GOV-007Duty of Candour Policy
  • WD-CQC-GOV-008Statutory Notifications to CQC Procedure
  • WD-CQC-GOV-009Business Continuity Plan
  • WD-CQC-GOV-010Freedom to Speak Up (Whistleblowing) Policy
  • WD-CQC-GOV-011Equality, Diversity and Human Rights Policy
  • WD-CQC-GOV-012Practising Privileges Policy Complete only
  • WD-CQC-GOV-013CQC Registration Readiness Guide and Checklist
Information governance and records (4)
  • WD-CQC-INF-001Information Governance and Data Protection Policy
  • WD-CQC-INF-002Records Management and Retention Policy
  • WD-CQC-INF-003Subject Access Request Procedure Complete only
  • WD-CQC-INF-004Cyber Security and Data Security and Protection Toolkit Policy Complete only
Safety, safeguarding and infection control (19)
  • WD-CQC-SAF-001Safeguarding Adults and Children Policy
  • WD-CQC-SAF-002Prevent Duty Procedure Complete only
  • WD-CQC-SAF-003Infection Prevention and Control Policy
  • WD-CQC-SAF-004Cleaning and Environmental Hygiene Procedure Complete only
  • WD-CQC-SAF-005Sharps Safety and Blood-Borne Virus Exposure Policy
  • WD-CQC-SAF-006Healthcare Waste Management Policy
  • WD-CQC-SAF-007Medicines Management Policy
  • WD-CQC-SAF-008Medical Emergencies and Resuscitation Procedure
  • WD-CQC-SAF-009Incident Reporting and Learning Policy
  • WD-CQC-SAF-010Health and Safety Policy
  • WD-CQC-SAF-011Fire Safety Policy Complete only
  • WD-CQC-SAF-012COSHH Policy Complete only
  • WD-CQC-SAF-013Legionella and Water Safety Procedure Complete only
  • WD-CQC-SAF-014Medical Devices and Equipment Management Policy
  • WD-CQC-SAF-015Lone Working Policy Complete only
  • WD-CQC-SAF-016Violence, Aggression and Zero Tolerance Policy Complete only
  • WD-CQC-SAF-017Safe Staffing and Workforce Planning Policy
  • WD-CQC-SAF-018Patient Identification Policy Complete only
  • WD-CQC-SAF-019Chaperone Policy
Clinical practice (4)
  • WD-CQC-CLN-001Consent Policy
  • WD-CQC-CLN-002Mental Capacity Act and Deprivation of Liberty Policy
  • WD-CQC-CLN-003Clinical Effectiveness and Evidence-Based Care Procedure Complete only
  • WD-CQC-CLN-004Test Results and Referrals Management Procedure
Patient experience and involvement (5)
  • WD-CQC-PAT-001Privacy, Dignity and Respect Policy
  • WD-CQC-PAT-002Accessible Information and Communication Policy Complete only
  • WD-CQC-PAT-003Complaints Policy and Procedure
  • WD-CQC-PAT-004Patient Feedback and Involvement Procedure Complete only
  • WD-CQC-PAT-005Patient Information Guide (Service User Guide) Template Complete only
People and workforce (8)
  • WD-CQC-HR-001Recruitment and Safer Recruitment Policy
  • WD-CQC-HR-002Induction, Training and Mandatory Training Policy
  • WD-CQC-HR-003Supervision, Appraisal and Revalidation Policy Complete only
  • WD-CQC-HR-004Disciplinary Policy and Procedure Complete only
  • WD-CQC-HR-005Grievance Policy and Procedure Complete only
  • WD-CQC-HR-006Sickness Absence Management Policy Complete only
  • WD-CQC-HR-007Dignity at Work (Bullying, Harassment and Sexual Harassment) Policy Complete only
  • WD-CQC-HR-008Staff Code of Conduct and Professional Boundaries Complete only
Forms, registers and logs (Excel) (17)
  • WD-CQC-FRM-001Risk Register
  • WD-CQC-FRM-002Incident Log
  • WD-CQC-FRM-003Complaints Log
  • WD-CQC-FRM-004Training Matrix
  • WD-CQC-FRM-005Recruitment and Professional Registration Tracker
  • WD-CQC-FRM-006Medicines Fridge Temperature Log Complete only
  • WD-CQC-FRM-007Emergency Equipment and Medicines Check
  • WD-CQC-FRM-008Cleaning Schedule Complete only
  • WD-CQC-FRM-009Audit Programme Complete only
  • WD-CQC-FRM-010Statutory Notifications Log
  • WD-CQC-FRM-011Safety Alerts Log Complete only
  • WD-CQC-FRM-012Equipment Register Complete only
  • WD-CQC-FRM-013Fire Safety Checks Log Complete only
  • WD-CQC-FRM-014Water Safety (Legionella) Log Complete only
  • WD-CQC-FRM-015Policy and Document Register
  • WD-CQC-FRM-016COSHH Register Complete only
  • WD-CQC-FRM-017Duty of Candour Log Complete only

CQC and regulatory mapping highlights

Number of documents mapped to each CQC key question:

43Safe
11Effective
7Caring
7Responsive
40Well-led

The mapping matrix links documents to 31 of CQC's 34 quality statements and 15 of Regulations 4 to 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Most-covered quality statements

  • Governance, management and sustainability (Well-led, 15 documents)
  • Safe systems, pathways and transitions (Safe, 11 documents)
  • Safe environments (Safe, 11 documents)
  • Workforce wellbeing and enablement (Caring, 11 documents)
  • Safe and effective staffing (Safe, 9 documents)
  • Shared direction and culture (Well-led, 6 documents)

Most-covered regulations

  • Reg 12 Safe care and treatment (34 documents)
  • Reg 17 Good governance (33 documents)
  • Reg 15 Premises and equipment (19 documents)
  • Reg 18 Staffing (12 documents)
  • Reg 9 Person-centred care (9 documents)
  • Reg 13 Safeguarding service users from abuse and improper treatment (8 documents)
The mapping is indicative. It shows where a document supports a requirement, not that you comply with it. Templates must be adapted, checked and approved for your service, and buying them does not guarantee CQC registration, a rating or UKAS accreditation. See the disclaimer.